Payment and Billing Terms

Last updated: 22 September 2026

Currency and pricing

All prices on this website are quoted in South African Rand (ZAR) and include VAT at 15%. The price you see on the product page is the price you pay for the goods. Delivery is charged separately and shown in your cart before you confirm.

AETANDA is a registered VAT vendor. Our VAT registration number is 9003172336 and our enterprise number is K2024519484. A tax invoice showing the VAT portion of your order is issued with every purchase.

Your tax invoice itemises the VAT-exclusive amount and the VAT charged, as required for input tax purposes.

How you can pay

Card and Instant EFT via Payfast

We use Payfast, a South African payment gateway, to process card and Instant EFT payments. Payfast accepts Visa, Mastercard, Instant EFT from major South African banks, and other methods shown at checkout.

When you choose this option you are redirected to Payfast’s secure hosted payment page to enter your details. AETANDA never sees, handles or stores your card number, CVV or banking login credentials. Those details are captured by Payfast on their own PCI-compliant infrastructure.

EFT / bank transfer

You may also pay by ordinary electronic funds transfer. Our banking details are shown on the order confirmation screen and repeated in your confirmation email.

Use your order number as the payment reference. Orders paid this way are released once funds reflect in our account, usually within 1 business day. Emailing proof of payment to info@aetanda.co.za with your order number speeds this up.

Unpaid EFT orders are held for 7 days and then cancelled, releasing the stock. You are welcome to reorder.

When payment is taken

Card and Instant EFT payments are taken in full at the time you place the order. We do not offer part-payment, deposits, lay-by or credit terms through this website.

Order acceptance

Placing an order and paying does not in itself conclude a sale. Your order is an offer to buy. A binding contract comes into being only when we confirm by email that your order has been accepted and dispatched.

We may decline an order where the item is out of stock, where a price or description has been published in error, or where we cannot verify the payment or delivery details. If we decline your order after you have paid, you receive a full refund.

Pricing errors

We take care to price accurately, but errors occur. If an item’s correct price is higher than the price shown, we will contact you before dispatch and give you the choice of paying the correct price or cancelling for a full refund. We will not simply charge you the difference.

Ownership and risk

Ownership of goods passes to you once we have received payment in full. Risk of loss or damage passes to you on delivery, or on collection where you collect from our premises.

Security

This website is served over HTTPS and all traffic between your browser and our server is encrypted. Payment card data is handled entirely by Payfast and never transmitted to or stored on our systems.

Refunds

Approved refunds are made to the original payment method. Refunds on card payments are returned to the card used; EFT payments are refunded by transfer to the account the payment came from. Refunds are processed within 10 business days of approval, and your bank may take additional time to reflect the funds.

See our Refund and Returns Policy for when a refund applies.

Invoices

A tax invoice is emailed with your order confirmation and is available from your account. If you need the invoice made out to a company, enter the company name and VAT number in the billing fields at checkout.

Full price disclosure

As section 43(1)(i) of the Electronic Communications and Transactions Act requires, the full price payable — including delivery, VAT and any other charges — is displayed in your cart before you confirm the order. Nothing further is added afterwards.

Reviewing and correcting your order

Section 43(2) entitles you to review the whole transaction, correct mistakes and withdraw before finally placing the order. The cart and checkout review step let you change quantities, remove items, correct your address and go back at any point before payment. If that opportunity were not given, section 43(3) would entitle you to cancel within 14 days of delivery and be refunded in full.

Queries

For any billing question, quote your order number and email info@aetanda.co.za or call [ telephone number to be added ].

AETANDA — Automotive Equipment, Tools and Accessories
9 Impala Avenue, Kempton Park, Gauteng, 1619, South Africa